Looking for IT support Full Time

Job Purpose: Provide production support to the business covering applications and project management adhering to company policies and standards and local laws and regulations.

Key Responsibilities:
• Provide primary in-country support for applications.
• Support 3rd party applications owned and/or used by business like central bank.
• Problem and Project management covering technology applications and systems.
• Assist and backup other technology staff as per assignments.
• Coordination of user participation in local, regional and global technology projects and initiatives.
• Plan and propose systems enhancements/fixes and implement as per set of processes.
• Perform reviews and control functions related to technology operations as per assignments.
• Ensure technology services provided to the business are in compliance with the Corporate Standards.
• Maintain high quality standards supporting technology applications and systems including smooth operation and communication with all departments and staff.
• Problem, Change and Project Management for technology applications and systems including coordination between users and other Citi’s technology groups.
• User acceptance testing coordination for regional rollouts and implementation projects.

Skills:
• Problem Solving Skills
• Organizational & planning skills
• High Communication skills
• Languages: speaking/writing and reading is a must, Arabic is good to have
• Ability to work under pressure

Interested candidates can send their CV’s at almas.thange@efsme.com