Receptionist Resume Samples

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SAMPLE RECEPTIONIST RESUME

Robert Smith

Front Desk Receptionist I

SUMMARY

4 years of experience as a Front Desk Receptionist is now seeking to obtain a position within the medical field that will utilize my strengths and knowledge of effectively working in a medical office as a strong team player.

SKILLS

Microsoft Office, Microsoft Excel, Customer Service, Call Center Experience, Management, and Multi-Line Phone System.

WORK EXPERIENCE

Front Desk Receptionist I

ABC Corporation ­ August 2016 – March 2019

  • Adeptly managed a multi-line phone system and pleasantly greeted all
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Consistently showed the highest average daily rates and walk-in percentages per month.
  • Performed simple bookkeeping activities, such as balancing cash accounts.
  • Greeted members entering establishment, checked membership and directed or escorted them to specific destinations.
  • Operated telephone to answer, screen, or forward calls, provided information, took messages, or scheduled appointments.

Sales

ABC Corporation ­ January 2015 – August 2016

  • Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquires.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Drove sales through upselling products based on customers past purchases and preferences.
  • Assisted in marketing efforts while building rapport with customers by inviting them to special store events.
  • Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.

EDUCATION

High School Diploma in Child Development – (West Plains High School)Diploma – September 1997(Centralia High School – Centralia, IL)



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