Position: Technical Support Engineer – Driving License is a must.
Salary: Based on Experience
Responsibilities
-Efficiently troubleshoot and resolve complex problems in a highly technical environment
-Provide technical assistance with hardware and software
-Resolve issues via phone, in person, or electronically
-Log bugs and enhancement requests
-Perform hardware and software installations, configurations and updates as needed
-Create and maintain tips and tricks solutions for online database and web site
-Resolve technical issues in a timely manner
-Implementation of upgraded software releases
Requirements
-Valid Kuwait Driving License -Excellent customer service skills -Strong troubleshooting and critical thinking skills
-Three years of strong technical and troubleshooting experience, including the ability to work under pressure and “think outside the box,” diagnose log files, simulate problems
-Associate’s Degree in Computer Science or Management Information Systems (MIS)
-In depth knowledge of Windows
Job Type: Full-time
Send your CV on Whatsapp to 66321300
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