Dispatcher & Customer Service Full Time

We are currently recruiting for a dispatcher job to act as our company’s first point of contact for customers. In this position, you will be in charge of following up and dispatching orders to our delivery drivers, answering customer calls, and other responsibilities.

To excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an good communicator in english and arabic, the ideal candidate will also demonstrate superb organizational and interpersonal skills.

Responsibilities:
Answer calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Respond to queries related to products and deliveries.
Use the phone or computer to direct crews and other field units to the appropriate sites.
Prioritize and organize calls and orders according to urgency.
Maintain and update call logs, call records and other important documentation.
the job requires 9 hour and 6 days a week work with a salary of 250-300 KD.
you can send your CV to info@napkinaffair.com
or whatsapp +96522091901