Customer Service Representative required Full Time

We are currently looking for a motivated and friendly Customer Service Representative to join our team.

**Key Responsibilities:**
– Respond promptly to customer inquiries via phone, email, and chat.
– Provide accurate information regarding products and services.
– Resolve customer issues and complaints efficiently and professionally.
– Maintain a positive and empathetic attitude toward customers.
– Document interactions and feedback in our customer relationship management (CRM) system.
– Collaborate with other departments to enhance the customer experience.

**Qualifications:**
– High school diploma or equivalent; additional education is a plus.
– Previous experience in customer service or a related field preferred.
– Strong communication and interpersonal skills.
– Proficiency in Microsoft Office Suite and experience with CRM software.
– Ability to multitask and remain calm under pressure.
– Problem-solving skills and a customer-oriented mindset.

**Why Join Us?**
– Competitive salary and benefits package.
– Opportunities for career growth and professional development.
– A supportive and inclusive work environment.

Whatsapp CV: 69940913/ 41117353