IT Officer Needed Full Time

Job Summary : Provide technical support for optimum performance of IT infrastructure.

Job Responsibilities :
1. Install, configure, and upgrade the Windows operating system, Office packages, and other software on desktops as requested by the end user. 2. Upgrade PC memory, hardware, and IT equipment’s firmware.
3. Periodic Monthly checkup for Windows, Microsoft Office, and Adobe updates at user workstations in assigned locations.
4. Analyze hardware/software problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.
5. Verify availability of barcode identification numbers on new IT equipment and dispatch to respective locations after approval from Senior .
6. Update asset records of concerned resource
7. Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
8. Maintain IT used /disposal assets per location.
9. Maintain a record of obsolete IT equipment at assigned locations for shifting to the Al Dhow Information Systems workshop.
10. Deploy patches, updates, remove/install programs, and force policies as per the management recommendation. 11. Doing preventive maintenance, Cable arrangements, IT equipment’s (external/internal) maintenance ex PC, Laptop, telephone, printer etc, and IT room cleanliness as per IT ISO QMS standardization.

Apply – 99684884