IT Support Executive (Voice)- Female
Job Location : KUWAIT
Good salary and benefits will be offered
• Provide software support for GPS system users over phone and other application users for smooth functioning.
• Coordinate with teams and resolve all complex application and system issues
• Train users to access the company applications
• Administer and resolve applications issues
• Record and manage best practice resolutions for company’s self-service knowledge base
• Inform client functionality requests or software change requests to development team.
• Manage SLA’s as defined by the department
• Strong working knowledge in IT Customer Service.
• Graduate Degree in computers
• Overall 1-2 years of IT experience in providing software support to end users
• Good knowledge of SQL queries
• Application design life cycle knowledge
• Good communication skills
• Knowledge of.net and API’s would be an added advantage
Interested candidate can apply with your updated resume. To [email protected]
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