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Call Center
Required Call Center Agent Full Time
– Experience: 3 Year – Education: University or Diploma Degree – Nationality: any – Gender: Male – Language: Good command in English
Roles & Responsibilities: ·
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way Requirements and skills Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Salary : 300~350 Job Types: Full-time,
Contract hrd@delivery-express.com