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Senior Helpdesk Analyst required Full Time
Job Title: Senior Helpdesk Analyst
Location: Kuwait, Full-time onsite
Requirements:
* 3–5 years of experience in IT Helpdesk or Service Operations.
* Strong understanding of IT service management (ITSM) frameworks and best practices.
* Hands-on experience with Zoho Desk or similar ITSM/ticketing tools (e.g., ServiceDesk Plus, Jira, Freshservice).
* Excellent communication, coordination, and multitasking skills.
* Female candidates preferred.
Suitable candidates can send their resume to +965- 98065025 (WhatsApp Only)